Step 1. Grab one of your bills. On the home page, select “Add Payee.”
Step 2. Select “Pay a company”, then select “Entering information on my billing statement.”
Step 3. Enter the information for the company in the provided fields as it appears on your billing statement, then select “Next.”
Step 4. Fill out the additional fields and select “Next.” This page will only appear if more information is needed.
Step 5. Your new payee will be listed on your home page. That means you can make a payment right away or schedule one for a future date.
Step 6. Choose the account you want to pay from. Enter the amount and payment date, then select “Pay.”
Step 7. Review your payment information. If your payee, payment amount, payment date and account are correct, select “Submit.”
Step 8. Select “Close” to return to the home page.
Step 9. To schedule recurring payments, select “Make it recurring.”
Step 10. Choose the account you want to pay from. Enter the amount, customize the frequency of your payments, then select “Submit.”
Step 1. First, select the “Pay a person” tab on the home page.
Step 2. Choose how you would like to send money and select “Next.” In this demo, we’ll choose “Email.”
Step 3. Fill in the payee information. Then select “Next.”
Step 4. Create a keyword for your payee, then select “Next.” Share this keyword with your payee as soon as possible.
Step 5. For security purposes, a one-time activation code is required before you can send money to your new payee. Choose your preferred delivery method and select “Next.”
Step 6. Retrieve and enter your activation code. Select “Next.”
Step 7. Your new payee should now appear on your home page, which allows you to send money to them. Please note, the money will not be sent until the payee finishes their part of the setup process.
Step 8. When you complete the setup process on your end, the payee will receive an email that contains a link to the secure setup site.
Step 9. Your payee can access this site by entering the keyword you created. The payee can enter their account information on the site to complete their portion of the setup.
Step 1. On your home page, when a payee is eligible and accepts eBill, it will appear under Biller connect. Select “Set up eBill” to complete setup.
Step 2. Enter your login credentials for the payee (the same credentials you would enter to log in to the payee’s website). Select “Accept and submit.”
Step 3. Select the “Return to payments” button to return to the home page. Or to schedule a recurring payment, select “Set up recurring payment.”
Step 4. You will get an alert when your first eBill is available (this may take one to two billing cycles). When it’s ready, select “View eBill” to see full details.
Step 1. From your home page, choose a payee.
Step 2. Now you’ll see the “Payee details” screen. Select “Add reminder.”
Step 3. Choose the delivery method you prefer. You can choose email, text, or both.
Step 4. Next, pick the reminder frequency from the dropdown menu. You can choose “Monthly” or “One Time.”
Step 5. If you choose monthly, select the date you want to receive your reminder each month.
Step 6. You can also add a comment to your payment reminder. Type it in the text box and hit “Submit.”
Step 1. On your home page, select the “My account” tab from the top bar.
Step 2. Go to the “Notifications” section and select “View alerts.”
Step 3. Choose the alerts you want and select “Update.”
Step 1. On the home page, click “Pay by card” on an eligible payee.
Step 2. The payment module will guide you through setting up your card as a payment method. Review and select “Next.”
Step 3. Add your card information. Select “Next.”
Step 4. To link your bill pay account to your payee account, select “Next.”
Step 5. Enter your login credentials for the payee (the same credentials you would enter to log in to the payee’s website) and select “Verify.”
Step 6. Once your account is verified, select “I’m done.”
Step 7. When a bill is due, find your payee and select “Pay.”
Step 8. You’ll see the due date and amount owed. Select “Pay now.”
Step 9. You can use the card you just entered or add a new card.
Step 10. You’ll see a one-time payment confirmation screen. Select “Yes” to complete.
Step 11. You will see a confirmation that your bill is paid. Then you’re all done.
Step 1. On the home page, select the “My account” tab.
Step 2. Go to the “Voice bill pay” section and select “Add Alexa.”
Step 3. You’ll be prompted to answer challenge questions for your account. Then, create your Voice bill pay credentials and select “Submit.”
Step 4. Open the Alexa App on your mobile device and search for the iPay QuickPay skill. Select “Enable to Use.”
Step 5. Enter the voice bill pay credentials you created within bill pay and select “Submit.” You’ll be asked to create a 4-digit PIN number, which will be requested every time you launch iPay QuickPay.
Step 6. Select “I agree, Link Account.”
Step 7. Say, “Alexa, start iPay QuickPay.”
Step 8. When prompted, provide your 4-digit PIN.
Step 9. Tell Alexa the company or person you’d like to pay, the amount of the payment and the payment date.
Step 10. Alexa will confirm your payment has been scheduled.
